Terms of Use, Privacy Policy and Return Policy

 

Effective Date: This Terms of Use Agreement was last updated on September 19, 2025

Welcome to kenjikumara.com and members.kenjikumara.com (together, the “Site”), operated by Kenji Kumara. These Terms of Use (the “Agreement”) govern your access to and use of the Site and any services, products, or content offered through it. By accessing or using the Site, you agree to be bound by this Agreement. If you do not agree with these Terms, you must discontinue use of the Site immediately.

We reserve the right to update or modify this Agreement at any time without prior notice. The updated version will be posted on the Site with a revised “Effective Date.” Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

Description of Services

Through the Site, we provide access to digital programs, courses, memberships, and one-on-one healing sessions conducted via Zoom, as well as educational and informational content. You are responsible for ensuring that you have the equipment and internet connection required to access these services.

Digital Products and Memberships

Digital programs, courses, and recordings are licensed for personal use only and may not be shared, resold, or distributed without prior written consent. Membership subscriptions renew automatically until canceled. Subscription terms, cancellations, and refund conditions are governed by our Return & Cancellation Policy, which is incorporated into these Terms by reference.

One-on-One Healing Sessions

Session bookings are subject to availability and governed by our Return & Cancellation Policy. By scheduling a session, you agree to the cancellation and rescheduling terms described in that policy.

Professional Disclaimer

All content, services, and products offered on the Site are provided for educational and spiritual purposes only. They are not intended to diagnose, treat, cure, or prevent any medical, psychological, or health condition, nor do they replace professional medical, financial, or legal advice. You are solely responsible for your physical, emotional, and spiritual well-being. Always seek the advice of a qualified healthcare provider for medical concerns.

For your safety, do not operate a vehicle or heavy machinery while listening to or viewing our recordings.

Intellectual Property

All content, including but not limited to text, graphics, videos, and audio materials, is the property of Kenji Kumara or its content suppliers and is protected under copyright and intellectual property laws. ©2017–2025 Kenji Kumara. All rights reserved. Unauthorized reproduction, distribution, or exploitation of content is strictly prohibited.

Copyright Infringement (DMCA)

If you believe that your copyrighted work has been used on the Site in a way that constitutes infringement, please send a notice to our designated Copyright Agent at:

Kenji Kumara
55 Homestead Rd
Sedona, AZ 86336
Email: kenjisblisszone@gmail.com

Limitation of Liability

The Site and its services are provided “as is” without warranties of any kind, express or implied. To the fullest extent permitted by law, we disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement. We shall not be liable for any damages, including indirect, incidental, special, or consequential damages, arising from your use of the Site or services.

Indemnification

You agree to indemnify and hold harmless Kenji Kumara, its affiliates, employees, and contractors from any claims, damages, liabilities, or expenses arising from your use of the Site, violation of these Terms, or infringement of any rights of third parties.

Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the availability, accuracy, or content of such websites and disclaim liability for any use of or reliance on them.

Governing Law

This Agreement shall be governed by and construed under the laws of the State of Arizona. Any disputes shall be resolved exclusively in the state or federal courts located in Coconino County, Arizona.

Contact Information

If you have questions about these Terms of Use, please contact:
Kenji Kumara
55 Homestead Rd
Sedona, AZ 86336
Email: kenjisblisszone@gmail.com

 

Privacy Policy

Effective Date: September 19, 2025

At Kenji Kumara, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with kenjikumara.com and members.kenjikumara.com (the “Site”). By using the Site, you consent to the practices described in this Policy.

Information We Collect

We collect personal information that you voluntarily provide when making a purchase, registering for a membership, or contacting us. This may include your name, email address, billing information, and mailing address. We also collect certain information automatically, such as your IP address, browser type, and usage data. Cookies and similar technologies may be used to enhance your experience and analyze Site traffic.

Use of Information

We use your information to deliver and improve our services, process payments, manage subscriptions, provide customer support, send communications (including newsletters via Flodesk), and comply with legal obligations.

Sharing of Information

We do not sell your personal information. We may share your data with trusted third-party service providers who assist with payment processing (such as Stripe and PayPal), email communications (Flodesk), analytics (Google Analytics), and website functionality. These providers only receive information necessary to perform their services and are obligated to protect your data.

Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this Policy and to comply with legal, tax, and accounting requirements. For example, payment records may be retained for up to seven years as required by law.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict processing. You may also opt out of data sharing for targeted advertising where applicable. To exercise these rights, contact us at kenjisblisszone@gmail.com.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

International Data Transfers

If you access the Site from outside the United States, please be aware that your information may be transferred to and processed in the U.S. By using the Site, you consent to this transfer.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date. Your continued use of the Site after such changes constitutes acceptance of the revised Policy.

Contact Information

If you have questions about this Privacy Policy, please contact:
Kenji Kumara
55 Homestead Rd
Sedona, AZ 86336
Email: kenjisblisszone@gmail.com

Return & Cancellation Policy

Effective Date: September 19, 2025

This Return & Cancellation Policy applies to purchases made through kenjikumara.com and members.kenjikumara.com. By making a purchase, you acknowledge and agree to the terms below.

Digital Programs

Because digital programs provide instant access, refunds are only available under strict conditions. Once you log in and materials are made available to you, the program is considered “accessed,” and no refund will be issued. In rare cases, a refund may be granted if system records confirm that no access has occurred.

If you believe you qualify for a refund, you must contact us at kenjisblisszone@gmail.com or support@kenjikumara.com with your purchase details. We will review the request and system logs to determine eligibility. Approved refunds will be issued to your original payment method. PayPal refunds are typically processed within a few business days, while refunds via Stripe (credit/debit cards) may take five to ten business days. We are not responsible for delays caused by third-party payment providers. You will be notified by email once a refund has been initiated.

Subscriptions and Memberships

Subscriptions renew automatically at the beginning of each billing cycle. You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing cycle. Please note that we do not provide partial or prorated refunds for unused time once a billing cycle has started.

One-on-One Healing Sessions

Cancellations made at least forty-eight (48) hours prior to the scheduled time are eligible for a full refund. Cancellations made between twenty-four (24) and forty-eight (48) hours prior are eligible for a fifty percent (50%) refund. Cancellations made with less than twenty-four (24) hours’ notice, as well as no-shows, are not eligible for a refund.

Missed sessions may be rescheduled subject to a rescheduling fee of fifty dollars ($50), which must be paid before the appointment is confirmed.

Exceptions

Refunds are not granted on the basis of dissatisfaction with results, as personal outcomes vary and cannot be guaranteed.

Contact Information

For questions regarding this Return & Cancellation Policy, please contact:

Kenji Kumara
Email: kenjisblisszone@gmail.com
support@kenjikumara.com